Announcements

WCA Announcements

 

 
Would you like  WCA Announcements sent directly to your inbox?
  1. Go to the "Contact Us" page
  2. Register using the form on the right side of the page

November 12, 2018 Comcast Service Issue

WCA Residents,
 
Your WCA Board and Management team are well aware that there are still many service related issues with your Comcast service.  I recently sent out a final demand letter to our points of contact as well as select high ranking members of the NBC/Comcast C-Suite in Philadelphia. The response was immediate and they have agreed to send some representatives to our BOD meeting this week. 
 
The plan is for them to hear CURRENT and specific issues you are experiencing and develop a plan to investigate and rectify all as soon as possible.  If you do not regularly attend WCA meetings there is no need to adjust your schedule for this one.  Simply email your service issue to Jamie Hand and/or me. Alternatively, you may discuss with your WCA representative for them to bring up at the meeting. Following this week’s WCA meeting, Comcast has committed to schedule a meet-and-greet with leadership level technicians.
 
Finally, the Comcast customer service representative that is scheduled in the WCA building on Mondays and Wednesday’s 1-5pm will be replaced in the coming week or so.  In the meantime, rather than having to come into the WCA, please email Jamie so that she can forward to the service department.  We will send out another communication once a replacement has been assigned.
 
Please email only current issues to Jamie Hand and/or me at This email address is being protected from spambots. You need JavaScript enabled to view it. and dThis email address is being protected from spambots. You need JavaScript enabled to view it.
 
Thank you all for your continued patience while this is sorted out.
 
David Saffer, LCAM
WCA Property Manager

 October 5, 2018 Paving Project Update

The second phase of the road repair and paving project will start up again next week. There will be road and lane closures, so please yield to the traffic cones and barricades.  The following is the schedule for the remainder of the project: 

Monday, October 8th – Small areas along Wycliffe Country Club Blvd. close to the South gate, this will affect the entry at the gates. Please notify your vendors and or guests.

Wednesday, October 10th – One lane on each side of WCC Blvd

Friday, October 12th – The remaining lane on each side of WCC Blvd

Saturday, October 13th – Traffic striping in all areas

 Friday, October 12th – The WCA Community Center Parking lot will be shut down starting after business hours on Thursday and remain closed until Monday morning. No motor vehicles or golf cars will be permitted into the parking area until re-opened by Management.

 October 5, 2018 Lake Levels

Many of you have noticed over the last few days that the levels in some lakes have been lowered. This was caused by a pump on the south side of the property in need of major repairs.  The Clubs Director of Agronomy, Andrew Fike has been instrumental in identifying the issue and securing a vendor.  That vendor will be on site this coming Monday to pull ours out for repair and replace with a temporary pump.  
 
If all goes as planned, we should see a healthy water level rather quickly.

June 8, 2018

Comcast Update - Service Issues - June 8, 2018

We believe Comcast issues are improving but they still are working on some remaining problems.  Therefore we ask that FIBER CUSTOMERS ONLY please provide us with the following information 

If you are having a freezing problem, please email us: Time, Date, Channel and length of freezing (i.e. 2 minutes).

 If you have a DVR issue whereby you are unable to see the entire recording please email us: Name of Program, Channel, Time, Date, the length of time the recording should have been and the actual length of time you were able to see before the recording ended.

 FOR ANY AND ALL OTHER ISSUES, JORDAN METUINER OF COMCAST WILL BE AVAILABLE IN PERSON AT THE WCA OFFICE MONDAYS AND WEDNESDAYS FROM 1PM - 5PM.  PLEASE STOP BY THE OFFICE SO JORDAN CAN ANSWER ANY OF YOUR QUESTIONS OR COMPLAINTS , DEMONSTRATE REMOTE CONTROL CAPABILITIES, DISCUSS TECHNICAL ISSUES AND HELP YOU SCHEDULE APPOINTMENTS.

 May 11, 2018

Battery Backup for Comcast Phone Line

We understand that some residents have been inquiring about a battery backup for their Comcast phone line.  You can place an installation order for the FP1250 model with Comcast Customer Service for $95 (excluding any installation fees that may apply).   Comcast: (800) 934-6489

 

 
To View PDF File: Click Here

May 11, 2018

Florida FWC Response to Report of Coyote in Wycliffe

Good afternoon Wycliffe Residents ,

Thank you for taking the time to discuss the coyotes in Wellington with me.

I have attached several documents concerning coyotes to this email. You may distribute them to anyone you’d like. They include hazing techniques, FAQ’s and general information from the FWC, the Humane Society, the University of Florida, and the USDA Wildlife Services.  [Ed.- Links to these documents are available on the WCA website: wycliffeonline.com/coyote]

I encourage residents to secure all attractants (pet food, garbage, bird seed, fallen fruit, etc.) as this is commonly what brings coyotes into communities. It is important to keep cats indoors and dogs should be kept on a short leash and supervised while outdoors. Residents can also use hazing techniques (such as yelling, throwing rocks, using air horns, etc.) to scare the coyotes away as they see them. Coyotes are generally not a threat to people and are usually easily scared off.

Additional information can be found on our website at the links below.

http://myfwc.com/wildlifehabitats/profiles/mammals/land/coyote/

http://myfwc.com/conservation/you-conserve/wildlife/coyotes/

The Colorado Division of Wildlife has produced a short video on living with coyotes. It can be found in the link below.

http://cpw.state.co.us/learn/Pages/LivingwithWildlifeCoyote.aspx

I hope this helps. Please feel free to contact me if you have any questions.

Thank you for contacting FWC.

Rebecca Fraker
Wildlife Assistance Biologist
Florida Fish and Wildlife Conservation Commission
8535 Northlake Blvd.
West Palm Beach, FL 33412
(561) 625-5122

Please report wildlife law violations to Wildlife Alert 888-404-3922.


May 4, 2018

Comcast Service Issues
 

We are aware that there are ongoing service issues with Comcast. We need to document those problems and provide the information to Comcast. Therefore, we are asking that you please write down EVERY issue you are experiencing. Please be as specific as you can > date, time, channels, freezing, skipping, recording, loss of any service, faxing, phone service etc.

Please include your name and address and whether you have the new fiber installed.

Drop off your information to the WCA office ON OR BEFORE May 18th or you may send an email to Jamie at This email address is being protected from spambots. You need JavaScript enabled to view it..

We will then provide this information so that they are fully aware of the problems that you are having.

April 23, 2018

 
Residents can also pick up a copy in the WCA office
by notifying Jamie or Dan @ 561-432-3181.

February 12, 2018

January 15, 2018

 
Letter to WCA Members
 
Dear Members,
 
Ultimately, you the members are responsible for the safety and well being of your grandchildren and guests.  We have sent many emails and have signs posted in and around the clubhouse stating that one must be 16 and hold a valid drivers license to operate a golf cart.  This holiday season there were multiple abuses of this rule and an accident where there were injuries.  A golf cart is not a toy.  We know that kids think its cool to drive the golf cart, but it isn't safe.
 
We will continue to send reminders of this rule, and if we find it being abused, you will be fined without a warning!  
 
It's unfortunate that we may have to levy a fine to get the attention of those who think it's okay for their grandchildren.  It isn't okay for anyone under 16 and without a drivers license.
 
On the subject of golf carts:
  • They were designed to seat two people.
  • We know that sometimes you need to squeeze another person in when you have guests.  
  • The rule is that everyone must be seated properly on the seat.
  • No one can sit on a lap or stand. 
Please keep everyone safe by obeying the rules.
 
We appreciate your cooperation and understanding.
 
Thank you,

WCA
 
 

January 4, 2018

 
Comcast Update #2
We are aware that many of you are experiencing billing and triple-play installation issues as well as issues with receiving Showtime.  We are working with Comcast to resolve these issues.  We apologize for the inconvenience and appreciate your patience.   We will keep you informed as we move forward.
 
December 15 , 2017

Comcast Update #1

To View PDF File: Click Here

October 26, 2017
To View PDF File: Click Here
September 2017

On Thursday, September 28th the WCA Board passed a motion to spend up to $200,000 
to repair the damage done to our property by Hurricane Irma.
This money will come out of our reserve account.
There will be NO assessment and NO increase in dues to pay for this restoration.

 

 

 

Wycliffe Community Association

4150 Wycliffe Country Club Road

Wellington, FL  33449

 (561) 432-3181